56th EOQ Congress / DGQ Fachtagung /
FQS Forschungstagung

Agenda

Subject to alterations 

Thursday, June 14th

11:00 a.m.  Check-In, Coffee and Snacks
 
12:30 p.m. 

Opening ceremony
Dr. Jürgen Varwig, DGQ President | Niyazi Akdas, EOQ President
Prof. Dr. Rolf-Jürgen Ahlers, CEO FQS Moderation: Ursula Heller, Journalist

   
1:00 p.m.

Plenary session
Quality and the new reality – global challenges and excellence
Robert Steele, Secretary-General, International Organisation for Standardization (ISO), Switzerland

   
1:30 p.m. Break

Parallel Streams
 

Systems      

People

Business simulation

 

Outdoor session

 
2:00 p.m. 

Agile or sterile management systems? What modern management can and cannot accomplish – 25 years ISO 9001: A success story for forward-looking organizations:
from documented conformity to systematic management
Stefan Heinloth, Managing Director DQS Holding, Germany

How the Quality Systems Manager became an Organisational Designer – in retrospect of the years 2012 to 2022
Benedikt Sommerhoff, Senior Consultant DGQ Beratung GmbH, Germany

2:00 p.m. - 4.00 p.m.
Factory - KPIs live Workshop
Moderation: Thomas Walter, BTI Business Training International GmbH, Stuttgart
  

 2:00 p.m. - 4.00 p.m
A trip to the old airfield of Bonames. Nature protection, recreational area and urban quality of life.
Experience an integrated concept implemented on the former US-military airfield in the green belt of the city of Frankfurt 
         
2:30 p.m.

Development, potential and boundaries of quality management standards
Quality management between control and latitude – How many management systems does an organization tolerare? Aspects and specifications of revision ISO 9001-2015
Olaf Stuka, Head of DGQ Regional, 
Deutsche Gesellschaft für Qualität e.V. Germany 

Motivated quality management
QM meets motivation
Dr. Helmut Lieb, team leader,
Laboratory for Machine Tools and Production Engineering (WZL) of RWTH Aachen University, Germany
 

    
         
3:00 p.m. Break      
         
3:15 p.m.

Compliance managing in distribution channels. Large returns in customer satisfaction, market-share and financial margins.
Bernard de Valence, Consultant, former Senior Vice President, Hewlett Packard, Geneva, Switzerland

 

Discussion: Innovation needs courage, personality and strategy – an example of a sustainable concept
Guido Leutenegger, Entrepreneur, Owner Natur Konkret, Switzerland

    

Parallel streams 


2:00 p.m. -
4.00 p.m.

The exhibition shows the results of the following research projects:
1.  Excellent complaint management by automated quality measurement of 8D-reports
Maxim Jähner, Head of department CA-Techniques, Institute of Forming Technology and Machines, Leibniz University, Hannover, Germany
Dr. Georg Ullmann, Managing director, IPH Institut für Integrierte Produktion Hannover gGmbH, Germany
2. Expert system for the implementation of Lean Production
Dr. Georg Ullmann, Managing director, IPH Institut für Integrierte Produktion Hannover gGmbH, Germany
3. Culture based change management
Corporate culture as a key factor
Thomas Zentis, team leader, Fraunhofer-Institute for Production Technology IPT, Aachen, Germany
4. CONEMO – Measurement of consumer feedback for objectified utilization in industry processes
Markus Köhler, Dipl.-Wirtsch.-Ing., Werkzeugmaschinenlabor WZL der RWTH Aachen,  Quality Management department

 

 

 

 

 

 

 

 

 

 

At approx. 5.30 p.m. shuttle buses will take all participants to the location of the evening event        

From 6:00 p.m. a welcome drink will be provided to start the evening with the following topics:

  • Bestowal of Walter Masing award
  • Bestowal of European Quality Leader award
  • 60th  anniversary of DGQ with gala dinner  

End / Transfer to Hotel 

 

Friday, June15th

9:00 a.m. Beginning of 2nd conference day
   
9:15 a.m.

Plenary session

World record in the Swiss alps – world record for whom?
Dr. Renzo Simoni, Managing Director AlpTransit Gotthard AG, Switzerland

   
9:45 a.m.

Success through sustainable management of shareholders
Bilim Ilac Pharmaceuticals, Turkey

   
10:15 a.m. Break

Parallel Streams


 

DGQ/EOQ

Research/FQS

 
10:45 a.m.

Quality and security
Michael Loges, Quality Management Consultant, Rolls-Royce Germany
Ltd. & Co.KG

Made in Quality. Made worldwide.
Challenges for global value chains
Prof. Dr. Gisela Lanza, Director Production Systems,
wbk Institute of Production Science
Karlsruhe Institute of Technology, Germany
     
11:15 a.m. Participants Choice 
You as a participant can suggest a topic, a speaker or an interactive format:
from all the feedback we receive before the conference we try to realize one request		 Culture based change management
Corporate culture as a key success factor
Thomas Zentis, team leader,
Fraunhofer-Institute for Production Technology IPT, Aachen, Germany
     
11:45 a.m.

Esteem in Business - Humor as tool
- Complaisant humour, a resource in the future daily routine of a Quality Manager
- Changing perspectives to strengthen social attractiveness
- Humour techniques to develop attention and faith quickly
Eva Ullmann, Deutsches Institut für Humor, Germany 

 Presentation of Walter-Masing-Price laureate
     
12:30 a.m. Lunch  
     
2:00 p.m. n.n. presentation
information will be provided shortly

Closing the Loop – designing and measuring reactive quality management with quality control loops
- How to identify control loops in an organization?
- Which are the underlying structures for certain control loops and how can these be adapted to organizational processes?
- How to measure the quality of the control loops?
Sebastian Stiller, Lehrstuhl für Fertigungsmesstechnik und Qualitätsmanagement Werkzeugmaschinenlabor WZL der RWTH Aachen, Germany

     
2:30 p.m. n.n. presentation
information will be provided shortly		 Energy management systems – practical experiences
Sebastian Günther, Fraunhofer-Institute for Production Technology IPT, Aachen, Germany
Dr. Adrian Istrate, Welser Profile Deutschland GmbH, Bönen, Germany
     
3:00 p.m.

Business Excellence through staff and customer delight
How does Carglass succeed in making customers happy every year?
What role does customer satisfaction play in Carglass’s policy?
What does delight mean?
What do quality and business excellence mean for the automotive glass repair and replacement specialist?
And how come the Carglass staff are so motivated in carrying out their job?
Jean-Paul Teyssen, CEO, Carglass Belux, Belgium and Luxemburg

Return on quality management
- Value drivers of quality management?
- Dimensions of quality-oriented value creation
- Quality system as net of interdependencies
- Quality effect model on value added
Prof. Roland Jochem, Lehrstuhl Qualitätswissenschaft, Technische Universität Berlin

     
3:30 p.m. Break  
     
4:00 p.m. Future of Quality
Paul Borawski, Chief Executive Officer American Society for Quality (ASQ) 		  
     
4:15 p.m. Closing Ceremony   
     
approx.
4:45 p.m.		 End of conference